Note: If you are not comfortable modifying the registry, do not proceed.

1. Enable Crash Dumps

Open Registry Editor

Win + R

Type: regedit

Navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting

Create a new key if it does not exist:

LocalDumps

Inside LocalDumps create another key named:

SwgClient_r.exe

Your registry path should look like:

HKEY_LOCAL_MACHINE
└ SOFTWARE
└ Microsoft
└ Windows
└ Windows Error Reporting
└ LocalDumps
└ SwgClient_r.exe

Add the following values:

DumpFolder REG_EXPAND_SZ C:\CrashDumps

DumpType REG_DWORD 2

DumpCount REG_DWORD 2

Create the folder:

C:\CrashDumps

When the client crashes, dumps will appear there.

Registry Example

2. Install WinDbg

Microsoft documentation:

[URL unfurl="true"]https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/debugger-download-tools[/URL]

Install WinDbg Preview from the Microsoft Store:

[URL unfurl="true"]https://apps.microsoft.com/store/detail/windbg-preview/9PGJGD53TN86[/URL]

3. Analyze a Crash Dump

Open WinDbg → File → Open Dump File

Select the dump from: C:\CrashDumps

Then run:

!analyze -v

This will show the crash reason, stack trace, and faulting module.